Last updated: 1 June 2026
We want you to be happy with SQEwise. If you're not satisfied with your subscription, contact us within 7 days of your first payment and we will issue a full refund, no questions asked.
Email hello@sqewise.com with the subject line "Refund Request" and include the email address on your account. We process refunds within 5 business days.
Your account will revert to the free plan immediately upon refund. Refunds are issued to the original payment method via Stripe and typically appear within 5–10 business days depending on your bank.
To avoid being charged for a renewal, cancel your subscription from My Account before your renewal date. Renewal charges are non-refundable unless you contact us within 48 hours of the charge.
Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for digital services. By accessing premium content immediately after purchase, you acknowledge that the 14-day period is waived — however we still offer our 7-day money-back guarantee above.